frequently asked questions

We know planning an event comes with plenty of details, and we're here to make the beverage experience seamless. Below, you'll find answers to some of our most commonly asked questions, from how our service works to what’s included in each package. If you don’t see what you’re looking for, feel free to reach out—we’re happy to help!


  • No, our system is fully self-sufficient and doesn’t require power to keep our kegs ice cold, so there’s no need for generators or extension cords. This makes our setup ideal for outdoor or off-grid events where access to electricity may be limited.

  • Yes! We can pour a variety of beverages, including non-alcoholic options like cold brew coffee, kombucha, and sparkling water. Let us know your preference and we’ll make sure your guests are served exactly what they want.

  • Our rental includes delivery, setup, and pickup of the mobile tap trailer, up to 4 kegs connected, and 3 hours of service. We also provide a brief tutorial of the tap system to ensure your event runs smoothly. Additional hours and add-on services (such as keg transport, tap attendants, customized menus, etc...) are available for an additional fee.

  • We are a dry-hire service. As the event host, you will provide your own kegs, or we can help arrange delivery from a local vendor. Either way, we’ll take care of the setup and ensure your beverages are served perfectly.

  • We proudly serve Ann Arbor, Saline, Chelsea, Manchester, .Dexter, Ypsilanti and all surrounding areas.

    For events outside this region, a travel fee may apply. Contact us for a detailed quote.

  • Pour Society carries full insurance for our services, giving you peace of mind that your event is covered. If your venue requires proof of insurance, please let us know in advance and we’ll gladly provide the necessary documentation.

  • A 50% deposit is required at the time of booking to reserve your date. The remaining balance will be invoiced 30 days prior to the event date with the balance paid in full no later than 14 days prior to your event.

    We accept payments via credit card (3% fee) , ACH, or PayPal.

  • Cancellations made more than 30 days prior to the event will receive a 50% refund of the total booking fee. Cancellations made within 30 days of the event will forfeit the deposit. However, we are happy to reschedule your event if availability allows. See below for our Rescheduling Policy.

  • You may reschedule your event at no additional charge if you notify us at least 30 days prior to your original event date, subject to our availability. For rescheduling requests made between 29 - 15 days prior to your original event date an additional fee of 10% will apply. Rescheduling requests made 14 days or less prior to your original event date will incur an additional fee of 20%. We will do our best to accommodate your new date, pending availability.

  • If severe weather conditions threaten your event, we are happy to work with you to reschedule at no additional cost - subject to our availability. If rescheduling is not possible due to weather-related issues, you will receive a refund of 50% of the total booking fee.